BT SD-WAN vs Direct Internet Access: When You Still Need a Managed WAN

Some organisations question whether they need SD-WAN at all. If sites already have direct internet access and cloud applications work fine over a simple broadband connection then the value of SD-WAN is not immediately obvious. The answer depends on how many sites you have, whether you need site-to-site connectivity, what level of security and visibility you require, and whether you need centralised policy management. This page provides a direct comparison between SD-WAN and standalone Direct Internet Access (DIA) to help determine which is the right fit.

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SD-WAN vs DIA: Side-by-Side Comparison

Capability DIA (Broadband + Firewall) BT SD-WAN
Internet access Yes Yes
Site-to-site VPN Manual IPsec configuration per pair Automatic full-mesh overlay
Application-aware routing No (static routes only) Yes (per-application path selection)
Automatic failover Basic (VRRP or manual) Active-active with sub-second path switching
QoS / traffic prioritisation Limited to local interface QoS End-to-end per-application QoS across overlay
Centralised management No (each device managed separately) Yes (single dashboard for all sites)
Zero-touch provisioning No Yes
Application visibility Per-device only (if firewall supports it) Network-wide per-application traffic analytics
Security Depends on local firewall (self-managed) Integrated NGFW with centralised policy (BT managed)
Managed service Self-managed (or third-party MSP) BT 24/7 NOC monitoring and support
Monthly cost per site £30-£100 (circuit + basic firewall) £100-£600+ (circuit + appliance + licence + management)

When DIA Is Enough

DIA with a standalone firewall can work for organisations that meet all of the following criteria:

  • Single site or a small number of sites (1-3) with no requirement for site-to-site connectivity
  • All applications are cloud-based (no on-premises servers or data centre resources)
  • No need for centralised network policy management
  • In-house IT team capable of managing individual firewalls at each location
  • No compliance requirement for centralised logging, reporting or consistent security policy across sites
  • Acceptable risk of extended downtime during WAN failures (no automated failover needed)

When You Need SD-WAN

SD-WAN becomes necessary when any of these conditions apply:

  • 4+ sites that need to communicate with each other or share access to centralised resources
  • Mixed application landscape with both cloud and on-premises applications requiring different routing policies
  • Voice and video traffic that requires QoS and prioritisation across the WAN
  • Multi-circuit sites where automatic failover between primary and backup connections is required
  • Centralised security policy enforced consistently across all branches from a single dashboard
  • No in-house network team and a preference for a fully managed service with 24/7 monitoring
  • Regulatory compliance requiring centralised audit trails, consistent security controls and reporting across all locations

Hybrid Approach: SD-WAN for Key Sites, DIA for the Rest

Not every site needs to be on the SD-WAN overlay. A common approach is to deploy SD-WAN at sites that need site-to-site connectivity, QoS and managed security while using standalone DIA at smaller locations that only need internet access.

Site Type Connection Justification
HQ and data centres SD-WAN (leased line + backup) Central hub for overlay, hosts shared resources, requires full resilience
Regional offices (20+ users) SD-WAN (FTTP + 4G backup) Needs site-to-site VPN, voice QoS and managed security
Small branches (5-10 users) SD-WAN (SoGEA + 4G backup) Part of overlay for VPN access but lower-cost circuits
Micro-sites (1-3 users) DIA only Cloud-only apps, no site-to-site need, VPN via client if required
Home workers DIA + SASE/VPN client FortiClient or Cisco Secure Client connects to SASE PoP for zero trust access

Total Cost of Ownership Comparison

DIA appears cheaper per site but the total cost of ownership must account for management overhead, security tooling and incident response.

Cost Factor DIA (10 sites) SD-WAN (10 sites)
Monthly circuit costs £300-£600 £300-£600 (same circuits)
Firewall hardware (amortised) £100-£300/month (self-purchased) Included in managed service
Firewall licence subscriptions £200-£500/month Included
Management/monitoring In-house staff or MSP (£500-£2000/month) Included (BT 24/7 NOC)
Site-to-site VPN management Manual config per pair (45 tunnel pairs for 10 sites) Automatic full mesh
Estimated total (10 sites) £1100-£3400/month £1000-£3000/month

At scale (10+ sites) the total cost of SD-WAN with BT’s managed service is often comparable to or lower than self-managed DIA when all costs are accounted for.

Scalability Comparison

As your organisation grows the management overhead of DIA increases linearly while SD-WAN management overhead stays relatively flat due to centralised policy and zero-touch provisioning.

Sites DIA Management Effort SD-WAN Management Effort VPN Tunnels (Full Mesh)
3 Low (3 firewalls to manage) Low 3
10 Medium (10 firewalls, 45 VPN pairs) Low (one template) 45
25 High (25 firewalls, 300 VPN pairs) Low-medium 300
50 Very high (50 firewalls, 1225 VPN pairs) Medium 1225
100 Unmanageable without automation Medium (template-based) 4950

The VPN tunnel count for a full mesh follows the formula n(n-1)/2. At 100 sites that is 4950 individual tunnel pairs. SD-WAN handles this automatically through the controller. With DIA you would need to configure and maintain each tunnel manually or build custom automation.

Decision Framework

  • 1-3 sites, cloud-only apps, no site-to-site need — DIA is likely sufficient. Keep it simple.
  • 4-10 sites, some site-to-site traffic, voice/video — SD-WAN provides significant operational benefit and better user experience.
  • 10+ sites, mixed applications, compliance requirements — SD-WAN is the clear choice. The centralised management, security and visibility justify the additional per-site cost.
  • Any size with no in-house network team — BT managed SD-WAN removes the need for network engineering staff. DIA requires self-management.